Services Guide Government RAK Municipality Premium Tenancy Contract for Registered Lessors

Service Enquiry

Premium Tenancy Contract for Registered Lessors


1. This premium service is aimed at the Real Estate developer companies and Property Owners who want to register, manage and lease their units through the municipality online tenancy registration portal aimed at main developers

2. It enables the developers to register their company as a developer, and upload their units into the municipality system to be available for online lease

3. It assigns a user to become an admin on the company registered units, by this he's able to effectively manage and control all system users in a very fast and secure manner:

A. Add / remove other users as agents on the system, to lease company units

B. Promote agent user to become an admin user 

C. Demote an admin user to become an agent user

4. Company Users accordingly are able to lease their units and generate online tenancy contracts (after review and approval of Land Sector) and official signatures of leasing company and lessee

Step 1

The Admin must Sign up using portal account

Step 2

The Admin downloads the files from the Rak official website “Units Data Capturing” and the “Administrator application form”, fills and sends them to designated mailbox along with all prerequisite documents. Please download the forms from “Downloadable Forms” section at the bottom of description page

Step 3

After validating the documents, admin User is created

Step 4

Municipality engineers validate the units and upload them to the system to be visible for the company users to lease

Step 5

Admin user receives a confirmation email with the following user Guides attached:

A. eUser Management Module User Guide.
B. Premium Online Tenancy Service User Guide.
Please download the user guides from “Downloadable Forms” section at the bottom of description page.

Step 6

Finally, Admin Sign up using portal account and starts adding and managing other users to lease the uploaded company

Service Fees

25 AED (eService Submission Fees) + 5% of Lease contract Amount

Service Conditions

All data and documents provided are correct, in case otherwise, it could expose you to legal action.

Service is available for the following conditions:
  • 1st Admin must be company owner or manager whose name is on the company trade license.
  • Validity of Admin is 1 year only, after this period a new form has to be filled and submitted to municipality.
  • The accountability of adding other admin users lies on the first admin user that was granted by the Municipality
  • Units belong to a real estate development company Only at this stage (other types of companies like brokers and individual owners will be able to use this service at a later stage, which will be announced)
Service is not valid for the following cases: 
  • Units will not be added if the Company does not own the units
For any inquiries or support please dial 800661 then press Option 3
Call Center working Hours:
Monday - Thursday from 8:30 AM till 17:30 PM & Friday from 8:30 AM till 13:00 PM.

Processing Time

1 working day to create the 1st admin account

Required Documents


  • ·  Tenancy contract
  • ·  Lessee ID