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Service Enquiry
RAK Municipality
800661
+971 72335974
landsupport@mun.rak.ae
updategroup@mun.rak.ae
Premium Tenancy Contract for Registered Lessors
1. This premium service is aimed at the Real Estate developer companies and Property Owners who want to add, manage and lease their units through the municipality online tenancy registration portal aimed at main developers
2. It enables the developers to register their company as a developer, and upload their units into the municipality system to be available for online lease
3. It assigns a user to become an admin on the company registered units, by this he's able to effectively manage and control all system users in a very fast and secure manner:
A. Add / remove other users as agents on the system, to lease company units
B. Promote agent user to become an admin user
C. Demote an admin user to become an agent user
4. Company Users accordingly are able to lease their units and generate online tenancy contracts (after review and approval of Land Sector) and official signatures of leasing company and lessee
Prospect Admin Registers his Smart Pass account using EID and completes the registration by providing his fingerprints through one of the self-service kiosks found in the following locations
Applicant downloads the “ Units Data Capturing” excel sheet and the “Administrator application form”, fills and sends them to designated mailbox POTS@mun.rak.ae along with all prerequisite documents.Please download the forms from “Downloadable Forms” section at the bottom of description page
After validating the documents, admin User is created
Municipality engineers validate the units and upload them to the system to be visible for the company users to lease
Finally, admin user receives a confirmation email with the following user Guides attached:
A. eUser Management Module User Guide
B. Premium Online Tenancy Service User Guide
Please download the user guides from “Downloadable Forms” section at the bottom of description page
Admin then logs into municipality system and starts adding and managing other users to lease the uploaded company
Service Conditions
Processing Time
1 working day to create the 1st admin account