Services Guide Government RAK Customs Department Industrial exemption

Service Enquiry

Industrial exemption

Granting national industrial facilities and factories an exemption from applicable customs taxes (duties) on their imports of machinery, equipment, spare parts, raw material and semi-manufactured material required for production.
This aims at encouraging and supporting national industry to compete in local and global markets in a way that is consistent with the regional and international agreements, especially the WTO Agreement

Step 1

Login as a registered user and click the service link from home page.

Step 2

Enter importer code and other required fields and submit the form. You can support your request by uploading attachments like images and documents. In case if you don’t have any importer code system will redirect you to request for the issuance of importer code.

Step 3

Submit the form and you will receive SMS / mail confirmation about the Request with Reference number or you can visit to “My Request” for tracking your request.

Step 4

Collect the requested documents electronically or by coming to the department in some cases.

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